Disaster and Emergency Response Guide
Kamisuwa Onsen Shinyu makes use of a Disaster and Emergency Response Guide as part of its efforts to create a safe and secure environment for guests and employees. We will remain fully prepared for disasters at all times, with the goal of going beyond simply providing accommodations. We stock emergency food, take measures to ensure both sanitation and privacy, and provide staff with training to enable them to respond quickly and accurately to official evacuation guidance in order to ensure that guests are able to stay with peace of mind.
Facility safety management
Installation of evacuation route maps
Gasoline-powered emergency generators
Installation of battery-compatible elevators
When a power failure is detected, the elevator immediately switches over to battery power, enabling it safely reach the closest floor. This prevents passengers from ever being trapped in the elevator.
Emergency toilets with private areas for use
Preparation of emergency supplies
The following emergency supplies are always on hand at the hotel for use in case of disasters or other emergencies.
Flashlights
Emergency food (drinking water, meals, etc.)
First aid supplies (band-aids, bandages, medicine, etc.)
Hygiene products (masks, hand rubbing alcohol, wet wipes, thermometers, feminine hygiene products, etc.)
Cold weather items (blankets, warm clothes, body warmers, towels, etc.)
Safety management training
Evacuation drills
Twice a year, we conduct evacuation drills for all staff members, in preparation for fires, earthquakes, and other disasters. Staff members also simulate giving evacuation guidance and practice using fire extinguishers.
Advanced Life Support Training
We have staff members certified in Advanced Life Support, trained to handle emergencies such as CPR, AED operation, bleeding control, burns, heat exhaustion, and broken bones.
